Privacy Policy & Terms Of Use

Privacy Policy

This Privacy Policy is a legal agreement between you (Licensee or you) and TomoPool, a company who owns or operates the Services (defined below) (“Company”, “we”, “us” or “our”).

This Policy (together with our Terms of Use) explains and sets out the basis for why and when we collect personal information about the people who use our Service(s), how we use it, the conditions under which we may disclose it to others and the measures we take to keep it secure.

By using our Services, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the collection and processing of any personal information you provide, as described below. We may amend this Policy from time to time so please check it occasionally to ensure that you agree with any changes. Your continued use of our Services will constitute your acceptance of, and agreement to, any changes.


The Company values privacy and we make a concerted effort to minimize and, to the extent possible, eliminate the exposure of personal data during the use of our interface. TomoPool does not collect, hold, or store keys, account information, or passwords.

To the extent we collect any personal information, this privacy policy (“Policy”) describes how the Company collects, uses, and shares personal information of people who use our websites (the “Site”) (collectively, the “Services”):

This Policy applies to anyone who accesses the Services. Please read the Policy carefully to understand our practices regarding your information and how we will treat it. By visiting the Site, and/or using the Services, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy.

So that we are clear about the terminology we are using, when we use the phrase “Personal Information” in this Privacy Policy, we mean information about an individual that (either by itself or when combined with information from other available sources) allows that individual to be identified, including but not limited , the individual’s name, telephone number, or e-mail address.


Due to the inherent transparency of many blockchains, including the TomoChain Blockchain, transactions that individuals broadcast via the TomoChain blockchain may be publicly accessible. This includes, but is not limited to, your public sending address, the public address of the pools, the amount staked or rewarded, and any other data a user has chosen to include in a given transaction. Information stored on a blockchain may be public, immutable, and difficult or even impossible to remove or delete. Transactions and addresses may reveal information about the user’s identity and information can potentially be correlated now or in the future by any party who chooses to do so, including law enforcement. Users are encouraged to review how privacy and transparency on the blockchain works.


We obtain information about you when you use our website, when you contact us via email or a web form or if you register to receive one of our regular newsletters. We may collect and process the following types of information about you:

Information you provide us

You may provide us with personal information by corresponding with us by e-mail or live-chat. The personal information you provide may include your name, email, address, phone number, IP address, language preference and information regarding the pages you access. By providing us with this information, you expressly consent to our use of your personal information in accordance with this privacy policy.

Information we collect about you

When you use our Services we may collect information about your IP address, information about your visit, your browsing activity, and how you use our Services. This information may be combined with other information you provide.

Information we receive from other sources

We may receive information about you if you use any other Services we, or our partners, operate. We also work with third parties (including, contractors, project partners, service providers, analytics providers) and may receive information about you from them. This may be combined with other information you provide to collect information about you as described below. We use this information to enhance your experience with our Services.

The Company does not track users over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.


We use the information that we have about you to provide support and certain Services to you.

We may use the Personal Information we collect from and about you to (1) provide you with information or services that you request from us, including to respond to your comments, questions, and/or provide customer service; (2) monitor and analyze usage and trends and personalize and improve the Services and your experience using the Services; and (3) for any other purpose with your consent.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity


We will not disclose your Personal Information other than as described below, and we do not and will not sell your Personal Information to anyone.

We may share the Personal Information we collect from and about you (1) to fulfill the purpose for which you provided it; (2) with your consent; (3) for legal, protection, and safety purposes; (4) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (5) to protect the rights of the Company, our agents, customers, and others, including by enforcing our agreements, policies, and terms of service; and (6) with those who need it to do work for us (our Service Providers, as defined below).

Service providers: We may contract with third parties to perform functions related to the Services (“Service Providers”). In general, Service Providers will have access to your Personal Information only to the extent needed to perform their business functions but may not use or share that personal information for purposes outside the scope of their functions related to the Services.


The Services contain links to other third-party websites or applications. Once you click on such a link and leave the Site or are redirected to a third-party website or application, you are no longer governed by this Policy. Any information you provide on those sites is subject to that third party’s privacy policy and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.


We do not direct the Services to, nor do we knowingly collect any Personal Information from children under 13. Children under 13 are not eligible to use the Services. If we learn that someone using our Services is under 13 years of age, we will take steps to remove any Personal Information from our database and to prevent them from utilizing the Services.


We are committed to protecting the security of Personal Information. We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

In certain circumstances, you will also have the following rights:

Right to access: the right to request certain information about, access to and copies of any Personal Information about you that we are holding (please note that you are entitled to request one copy of the Personal Information that we hold about you at no cost, but for any further copies, we reserve the right to charge a reasonable fee based on administration costs);

Right to rectification: the right to have your Personal Information rectified if it is inaccurate or incomplete;

Right to erasure/“right to be forgotten”: where the processing of your information is based on your consent, the right to withdraw that consent and the right to request that we delete or erase your Personal Information from our systems (however, this will not apply if we are required to hold on to the information for compliance with any legal obligation, or if we require the information to establish or defend any legal claim);

Right to restriction of use of your information: the right to stop us from using your Personal Information or limit the way in which we can use it;

Right to data portability: the right to request that we return any information you have provided in a structured, commonly used, and machine-readable format, or that we send it directly to another company, where technically feasible; and

Right to object: the right to object to our use of your Personal Information including where we use it for our legitimate interests.

Requests in relation to the above rights should be sent to:

Legal Basis for Processing

The following legal bases apply to the ways in which we use and share an individual’s Personal


We rely on an individual’s consent to process Personal Information to provide support and/or carry out Promotions. This consent can be withdrawn at any time.

We also process the information provided by an individual in our legitimate interests in ensuring our business is conducted legitimately and to a high standard.

We will retain the information you provide in order to process your request, provide support, and/or carry out and fulfill our Promotions. If you request support, we will retain your information for no longer than six (6) months. If you participate in a Promotion, we will retain your information until the Promotion is carried out and ninety (90) days after any prize, reward, or offer is fulfilled. Your Personal Information will then be deleted.


Any questions regarding this policy and our privacy practices should be sent by email to


We may modify this Policy from time to time. We also may provide additional notice, as applicable, depending on the type of change. If you object to any changes, you may stop using the Services. Your continued use of the Services after we publish or otherwise provide notice about our changes to the Policy means that you are consenting to the updated Policy.

We keep this Policy under regular review.

This Policy was last updated in April 28, 2020

Terms of Use

Terms and conditions for using TomoPool staking pools.



This Terms of Use is a legal agreement between you (Licensee or you) and TomoPool, a company who owns or operates the Services (defined below) (“Company”, “we”, “us” or “our”).

By accessing or using our Services or any part of it, you accept and agree to be bound by the Terms of Use, the Privacy Policy, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Please read the Privacy Policy to find out how we collect, use, disclose, process and protect your personal data.

If you do not agree to these Terms, you should stop accessing or using our Services immediately. In these Terms, the “Services” means the application owned and operated by the Company including our websites (the “Site”) (collectively, the “Services”):

The “TOMO” means a digital currency, also referred to as the native token on the TomoChain blockchain, in which encryption techniques are used to regulate the generation of units of the currency and to verify the transfer of the currency and which operates independently of the central bank of a country.

The Company reserves the right to change, modify, add or remove any of terms contained in these Terms, at any time, for any reason.


To be eligible to use the Company’s Services, you must be at least eighteen (18) years old and be able to form legally binding contracts.

If you are using our Services on behalf of a legal entity, you further represent and warrant that: (a) the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and (b) you are duly authorized by such legal entity to act on its behalf.

You can only use our Services if permitted under the laws of your jurisdiction. Please make sure that these Terms are in compliance with all laws, rules, and regulations that apply to you.

By using our Services, you represent and warrant that you meet all eligibility requirements that we outline in these Terms. We may still refuse to let certain people access or use our Services, however, and we reserve the right to change our eligibility criteria at any time.

Locked duration after unstaking

Your TOMO must be locked for at least 2 days after unstaking. Once the locked duration elapses, your TOMO could be withdrawn to your wallet by yourself.

Transfer stake

“Transfer Stake” function is to transfer your staked amount to another wallet owner. You can use the function to sell your staking amount to someone or to move it to your another wallet.

Stake ownership

Stakers in here are receiving rewards in a decentralized way, no one, except you, is able to control your stake.

Resigning votes

The Company has no control over when a pool shall be resigned. Stakers shall use their staked TOMO amount to vote for whether the pool shall resign or not. If over 66% of the total staked TOMO is voted for resigning, the pool shall be resigned by any one.

Stake partition

The total staked TOMO in a pool must be divided into 2 parts:

  • Candidate Deposit: 50,000 TOMO
  • Candidate Vote: Any amount that exceeds 50,000 TOMO.

If a pool shall be resigned, the Candidate Deposit shall be locked for 30 days and the Candidate Vote shall be locked for 2 days. Two days after resigning, the amount of TOMO released to each staker is proportional to the total amount of TOMO the staker stakes in the pool.


As a user of the Services, we grant you a limited, personal, non-commercial, non-exclusive, non-transferable, and revocable license to use our Services. When using our Services, we ask that you follow some basic rules:

DO NOT Use Our Services to Break the Law.

You agree that you will not violate any laws when using our Services. This includes any local, provincial, state, federal, national, or international laws that may apply to you. You agree that you will not use our Services to pay for, support, or otherwise engage in any illegal activities including, but not limited to, illegal gambling, fraud, money laundering, or terrorist activities. If we discover that you have violated this Agreement or other regulatory requirements by participating in money laundering or by financing terrorist activities, we will take proportional disciplinary action. You further agree not to encourage or induce any third party to engage in any of the activities prohibited under this Section.

DO NOT Interfere With Other’s Use of the Services.

You agree that you will not use our Services in any manner that could interfere, disrupt, negatively affect, or inhibit other users from fully enjoying it.

DO NOT Try to Harm Our System.

You agree not to distribute any virus or other harmful computer code through our Services. You also agree to not take any action that may impose an unreasonable or disproportionately large load on our or any of our third party providers’ infrastructure.

DO NOT Attempt to Circumvent Our Security.

You agree not to bypass, circumvent, or attempt to bypass or circumvent any measures that we may use to prevent or restrict access to the Services including, without limitation, other accounts, computer systems, or networks connected to the Services.

Any use of our Services other than as specifically authorized in this Agreement, without our prior written permission, is strictly prohibited and will terminate your license to use our Services.


Wallet security responsibilities

A private key is connected to a TOMO wallet address and, together, they can be used to authorize the transfer of TOMO to and from that wallet address. You are solely responsible for maintaining the security of your private key and any mnemonic (backup) phrase associated with your wallet. You must keep your wallet address, mnemonic (backup) phrase, and private key access information secure. Failure to do so may result in the loss of control of TOMO.

The Company Cannot Assist With False Use of Transfer Stake

“Transfer Stake” function is transfer your staked TOMO amount to another wallet owner. You can use the function to sell your staking amount to someone or to move it to your another wallet. “Transfer Stake” does not mean transfer your TOMO staked from one pool to another pool. You may lose your TOMO and the Company cannot assist if you either transfer your staked TOMO to a wallet that you do not know, or transfer your staked TOMO from one pool to another pool.

The Company Cannot Assist With Password Retrieval.

Our Services may store your wallet address but does not receive or store your wallet password, encrypted private key, unencrypted private key, or mnemonic (backup) phrase associated with your wallet. We cannot, therefore, assist you with wallet password retrieval. We cannot retrieve your private key if you fail to remember your original password.

Pool Smart Contract Transactions.

In order to use the Services, your transactions must be confirmed and recorded in the TomoChain public blockchain. By using our Services, you acknowledge and agree that the transaction details you submit may not be completed, or may be substantially delayed, by the TomoChain Networks.

Once transaction details have been submitted via the Services, we cannot assist you to cancel or otherwise modify your smart contract transaction. You acknowledge and agree that we will not be liable for any failed transactions due to insufficient funds or gas associated with your account.

Withdrawal of Staked TOMO after unstake

Your staked TOMO must be locked in the TomoChain blockchain at least 48 hours after your unstaking transaction is made. This is the rule of the TomoChain network. We have no control over the TomoChain network to be able to withdraw your locked TOMO before 48 hours after unstaking.

Withdrawal of Staked TOMO after pool resigning

The ownership of all staking pools is decentralized that we have no control over withdrawing or locking it. This locked time is ruled by the TomoChain blockchain consensus. In case a pool is resigned due to not having enough votes to become a masternode, 50,000 TOMO must be locked by the TomoChain blockchain for 30 days. In this event, any TOMO amount that exceeds 50,000 TOMO shall be withdrawn/released to users proportionally to their amount of TOMO being locked in the blockchain. The Company cannot assist to withdraw the 50,000 locked TOMO before the 30 days locked elapsed.

No staking rewards if pool is not a masternode

A pool must be voted by a certain amount of staked amount to become a masternode. The minimum staked TOMO for a pool to become a masternode is not fixed as it changes depending on the TomoChain blockchain state. In case a pool does not have enough vote/stake or the pool is not a masternode, no rewards would be distributed to stakers of that pool.

Annual Return of Interest (ROI) is not fixed

Annual ROI of a pool is not fixed as it depends on several factors:

  • The amount of staked TOMO in the pool
  • The number of active masternodes in the TomoChain blockchain
  • The stability of the servers running the node for the pool
  • The source code of the TomoChain blockchain
  • The status of a pool: being a masternode or not

No Control and No Duty over Risk

Any fee that you might pay while using the Services is not a remuneration of the Company for the Services. This fee is to pay for Masternodes who produce the block to maintain the TomoChain blockchain.

The Company provides you with the Services but you are the only person who is liable for any losses, damages, claims related to the use of the Services.

You understand and agree that the Company have no control over, and no duty to take any action regarding:

  • Failures, disruptions, errors, or delays in processing TOMO that you may experience while using the Services;
  • The risk of failure of hardware, software, and Internet connections;
  • The risk of malicious software being introduced or found in the software underlying used for signing smart contract transactions in our Services;
  • The risk that third parties may obtain unauthorized access to information stored within your wallet, including, but not limited to your wallet address, private key, and mnemonic (backup) phrase; and
  • The risk of unknown vulnerabilities in or unanticipated changes to the TomoChain blockchain.
  • Disasters. Disasters may damage the systems resulting in loss of TOMO held by users.
  • Mistakes made by the user of any cryptocurrency-related software or service, e.g., forgotten passwords, and stake sent to wrong coin addresses.
  • Technical failures in the hardware of the user of any TOMO-related software or service, e.g., data loss due to a faulty or damaged storage device
  • Security problems experienced by the user of any cryptocurrency-related software or service, e.g., unauthorized access to users’ wallets and/or accounts
  • Actions or inactions of third parties and/or events experienced by third parties, e.g., bankruptcy of service providers, information security attacks on service providers, and fraud conducted by third parties.


The materials appearing on our Services could include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on its Services are accurate, complete or current. The Company may make changes to the materials contained on its Services at any time without notice. However the Company does not make any commitment to update the materials.


The users of our Services are solely responsible to determine what, if any, taxes apply to their TOMO transactions and rewards from the pools. The owners of, or contributors to, our Services are NOT responsible for determining the taxes that apply to crypto-currency transactions.


The user of our Services agrees to arbitrate any dispute arising from or in connection with the service or this disclaimer, except for disputes related to copyrights, logos, trademarks, trade names, trade secrets or patents.


This Terms of Use was amended for the last time onApril 28, 2020.